Warranty overview
Many CUCKOO products include warranty support, but the exact warranty period and coverage can differ by model, plan and promotion. Confirm the latest warranty details before applying or making payment.
After-sales guide
Warranty, Service and Installation
This page gives a simple overview for customers asking about CUCKOO warranty, scheduled service and installation. Warranty coverage, service frequency and installation requirements can vary by product model and selected plan.
Before choosing a product
Check warranty, service and installation details by model.
Different CUCKOO products may have different service intervals, warranty coverage, installation requirements and care arrangements. Confirm the latest details for your selected model before deciding.
Existing customer support
For account or service matters, please contact CUCKOO Hotline.
We can help with new product enquiries, plan comparison and order guidance. Existing CUCKOO customers who need service complaints, machine relocation, payment status, account updates or other account-related support should contact CUCKOO Hotline because customer account access is handled by CUCKOO directly.
CUCKOO Hotline: 1800-88-8181
Scheduled service
Selected CUCKOO products may include scheduled service such as filter replacement, cleaning, inspection or maintenance depending on product category and plan type. Check the service frequency for the model you are considering.
Installation arrangement
Installation availability depends on location, product type, site condition and appointment schedule. Some products may require a suitable water point, power point, space, wall clearance or installation access.
Before installation
Customers should confirm product size, installation area, condo or management rules, access timing and any site limitations before appointment arrangement.
After-order support
After your product is registered, service and warranty support will depend on the product category, selected plan and applicable warranty terms.
Need clarification before ordering?
Contact sales to confirm the latest product, plan, installation, service or registration details before making a decision.