Water purifier care
CUCKOO Water Filter Maintenance Service: What to Check.
Regular maintenance helps keep a water purifier clean, hygienic and reliable. Before choosing a model or plan, it is useful to understand filter replacement, cleaning, inspection and service timing.
CUCKOO+ Care Service checklist
- Filter replacement: Usually every 4 months, depending on model and filter type.
- 1-to-1 service: Customised and professional service during scheduled care visits.
- Electro-Steriliser: Water tank sterilisation support for selected models.
- Steam sterilisation: Cleaning support for the water tank and faucet.
- CCS 17-Point Check: Checks that key parts are functioning well and kept at optimum cleanliness.
- Additional Care Service: Steam sterilisation for chopping board and sink, where applicable.
What to confirm before choosing a plan
Ask which service items apply to your selected model, how often filters are replaced, whether tank or faucet sterilisation is included, and what happens after the warranty or rental period ends. This helps you compare the long-term care difference between Rental Plan and Outright Purchase.
17-point service check
What the CCS 17-Point Check can cover.
The service checklist helps ensure key parts are working properly and kept clean during scheduled care visits. Exact service items may vary by model, plan and service schedule.
| Check area | Items checked |
|---|---|
| Power and controls | Power point, adapter, ON/OFF switch button, child lock safety button. |
| Water flow parts | Tubing, connector, water faucet, touch cup or lever. |
| Water quality checks | Temperature check and clarity check. |
| Filtration and tank | Water tank and filters. |
| Exterior parts | Water tray, top cover, bottom cover and machine body. |
| Service record | Service card and customer update. |
Need current service details?
Share your selected model or preferred model to confirm the latest service arrangement.