About Us

Last Updated: November 19, 2025

Welcome to our CUCKOO product information and ordering platform. This website is operated by an authorised CUCKOO Sales Representative dedicated to helping Malaysian households and businesses enjoy healthier, safer, and more comfortable living. Our goal is to ensure a seamless CUCKOO experience from the moment you inquire to long after installation is complete.

Who We Are

We are authorised CUCKOO Sales Representatives serving customers across Malaysia. Our role is to guide you through product selection, ordering, verification, and installation scheduling.

All contract approvals, technician assignments, warranty activation, servicing, and technical processes are managed exclusively by CUCKOO International (MAL) Berhad through CUCKOO’s official systems and CUCKOO+ service teams.

Our Vision

To be a leading “Healthy Home Creator.”

Our vision drives us to help Malaysian households build healthier environments through cleaner water, fresher air, and innovative lifestyle solutions.

Our Mission

We are a “Healthy Home Creator” dedicated to fostering healthier lifestyles for our customers through home appliances, household goods, skincare and nutritional food products, and home care services. Every step of our service—from consultation to installation—is shaped by this mission.

What We Sell

We offer the complete range of CUCKOO products designed to support healthier living:

  • Water Purifiers

    Advanced filtration systems with hot, cold, and room temperature options for homes and businesses.

  • Outdoor Water Filters

    Whole-house filtration to improve water quality before it reaches your taps.

  • Air Purifiers

    High-performance purifiers equipped with HEPA filters, plasma ionisers, UVC, and 360° coverage.

  • Air Conditioners

    Energy-efficient inverter aircond models with antibacterial filtration, self-cleaning features, and smart controls.

  • Mattresses & Bedding Solutions

    Premium natural latex mattresses, daybeds, and sleep systems co-created with Napure.

  • Massage Chairs & Wellness Products

    Comfort-driven, therapeutic massage chairs and lifestyle appliances.

  • Washer–Dryers & Cleaning Appliances

    All-in-one washer dryers and home-cleaning solutions for modern living.

  • Home & Lifestyle Products

    A growing range of home care, kitchen appliances, skincare, and nutritional wellness products.

    Every product we sell is supported by CUCKOO’s nationwide installation, service, and warranty network.

What We Do

We help you understand CUCKOO products clearly, provide honest product recommendations, assist with rental applications, ensure smooth CUCKOO Admin verification, and coordinate installation with CUCKOO Technicians.

After installation, we continue to assist with service reminders, warranty inquiries, and ongoing support. Our focus is to make the entire experience simple, transparent, and stress-free.

Why Choose Us

Customers choose us because we prioritise:

  • Honest guidance – We recommend products based on your real needs.
  • Fast communication – WhatsApp responses are quick and clear.
  • Smooth verification – We assist with CUCKOO’s approval process.
  • Professional installation – All work is performed by CUCKOO+ Technicians.
  • Reliable after-sales support – We remain available long after installation.

Your satisfaction, comfort, and trust are our top priorities.

Nationwide Coverage

We assist customers throughout Malaysia, including Kuala Lumpur, Selangor, Penang, Kedah, Perak, Johor, Melaka, Negeri Sembilan, Pahang, Kelantan, Terengganu, Sabah, and Sarawak.

CUCKOO Technicians and CUCKOO+ service teams operate in every state, ensuring prompt delivery, installation, and servicing.

Our Promise

We are committed to offering a reliable, transparent, and supportive experience at every stage of your CUCKOO journey. Thank you for choosing CUCKOO. We appreciate your trust and look forward to serving you as your dedicated Healthy Home Creator.